Knowledge Base

Head to our sign-up page, choose a plan, and enter your details. Your hosting provisions within a few minutes, and you can start your 14-day free trial with no credit card required.

Sign in at my.webvibo.com. The User Portal is where you manage your sites and environments, billing, staging, backups, and support tickets — all in one place.

You don't have to. When you create a site in the User Portal, WordPress is provisioned automatically with production and staging environments — no installer or control panel to configure.

Every WebVibo plan includes server-level LiteSpeed caching, a global CDN, free SSL, automatic daily backups, one-click staging, and 24/7 expert support — no paid add-ons for the essentials.

Yes. Server-level LiteSpeed caching is on by default on every plan — cached pages are served before WordPress even loads, so there is nothing to configure.

Clear the cache from your site in the User Portal, or choose Purge All in the LiteSpeed Cache plugin. It also clears automatically whenever you publish or update content.

The global CDN is included and can be toggled on from your dashboard. Once active, your static assets are served from the edge location nearest each visitor.

Use PHP 8.1 or 8.2 for the best speed and compatibility — sites on PHP 8 run 2–3× faster than 7.4. You can switch versions in one click; see WordPress hosting PHP.

Enable image optimization and CSS/JS minification in LiteSpeed, run PHP 8.1+, keep plugins lean, and use a lightweight theme. The CDN and server-level cache handle most of the rest automatically.

Yes — a free Let's Encrypt SSL certificate is auto-provisioned on your domain and renews automatically every 90 days, with HTTPS redirects handled for you.

Every plan includes a server-level web application firewall, malware scanning, DDoS protection, and automatic updates. Learn more on WordPress hosting security.

Add 2FA to WordPress with a plugin such as Wordfence Login Security or WP 2FA, and enable it on your WebVibo account in the User Portal under security settings.

Open a support ticket from your dashboard. Our team scans and cleans infections at the server level, usually the same day, and helps close the entry point so it does not recur.

Add the domain to your site's production environment in the User Portal, then point your registrar's DNS (the A/CNAME records, or nameservers) to the values shown. Changes take effect after propagation and SSL is issued automatically.

Typically 24 to 48 hours worldwide, though it is often much faster. Time any nameserver change for a low-traffic window to minimize impact.

No — WebVibo is a managed WordPress platform focused purely on hosting, so we don't run email mailboxes. Use a dedicated provider such as Google Workspace or Microsoft 365 and point your domain's MX records; you'll get far better deliverability that way.

Yes — annual plans include a free domain for the first year. See WordPress hosting with a free domain.

Add the subdomain to your site in the User Portal and point its DNS record. SSL is issued for it automatically.

In the User Portal, click Add Site. WordPress is provisioned automatically with production and staging environments — there is no separate installer to run.

Every site has a live production environment and a one-click staging copy. Build and test changes on staging, then push to production when everything checks out — see managed hosting & staging.

Add your domain to the site's production environment in the User Portal and point its DNS to the values shown. We issue and force SSL automatically once DNS resolves — no downtime while you switch over.

Yes — host up to your plan's site limit, each with its own production and staging environments, all managed from a single User Portal.

Automatic daily backups are included on every plan, with hourly and real-time options on higher tiers. Copies are stored off-server so they survive any issue on the site.

Open Backups in the User Portal, choose a restore point, and click restore. Most restores complete in minutes with no manual database work.

Yes — click Backup now before a big update or edit. It is the safest way to give yourself an instant rollback point.

You can download off-server backup archives from the Backups panel to keep your own local copy whenever you like.

Generate an SSH key and add the public key in the User Portal, then connect over SSH. From there you have full command-line access to your environment.

Yes — WP-CLI is preinstalled. SSH into your site and run wp commands to manage plugins, users, the database, and more.

Use one-click staging from your dashboard to clone your live site, test changes safely, then push to production. See managed hosting & staging.

Add a repository and a deploy hook, then push to deploy automatically. Full details are on WordPress hosting with Git.

Everything lives in the User Portal at my.webvibo.com — update payment methods, download invoices, and change your plan.

Change your plan from the dashboard at any time. Upgrades apply instantly and billing is prorated, so you only pay for what you use.

Every plan is backed by a 30-day money-back guarantee. If WebVibo is not the right fit, contact us within 30 days for a full refund — no questions asked.

Yes — a 14-day free trial with no credit card required, so you can test performance before committing to a plan.

Yes — free, white-glove migration with zero downtime. Our team transfers your files, database, and configuration and tests everything before switching over.

Small sites under 1GB usually complete in under two hours. Large WooCommerce stores with complex databases can take up to 24 hours.

No. We migrate and fully test your site on our servers first, then update DNS only once it is confirmed working — so visitors never hit a broken page.

Submit a migration request from the User Portal (or contact support) with your current host login details, and we handle the rest.